Skip to content
Harmonea LogoHarmonea

Privacy Policy

1. Introduction

Welcome to Harmonea. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data when you use our website, app, and services.

2. Our Services

Harmonea provides the following services to help you manage your mental health and well-being:

  • AI Mental Health Companion: A text-based AI chatbot providing mental health support.
  • Breathwork Practices: Guided breathwork exercises to help manage stress and improve mental well-being.
  • Personalized Wellness Recommendations: Recommendations tailored to support individual mental health goals.
  • Aggregated Insights around Trading Performance: Insights for traders to understand their trading patterns and improve their strategies.

The Harmonea app is designed to support your mental well-being and provide general advice for stress management and relaxation. The AI mental health companion is powered by artificial intelligence and does not provide medical advice. If you need specific medical guidance, we recommend seeing a licensed healthcare professional.

3. Contact Information

Harmonea, Inc. is responsible for the Harmonea app and its services. If you have questions, complaints, or requests, please email us at contact@harmonea.io.

4. What Information We Collect and Use

When you use our app and services, we collect the following types of data:

  • Contact Data: Email addresses provided during registration or communication with Harmonea.
  • Technical Data: Device information, IP addresses, usage logs, app event data, and information collected through cookies.
  • Health and Wellbeing Data: Information related to mental well-being, including responses to assessments and use of digital wellness tools.
  • Correspondence Data: Information shared in emails or feedback, such as your email address and message content.

We design our app to collect minimal personal data in order to protect your privacy. The information you share with us is securely handled to reduce the risk of misuse.

5. Data Collection Methods

  • Direct Interactions: You provide us with data directly by using our app and services, filling out forms, or communicating with us.
  • Automated Data Collection: Technical data is collected automatically through your interactions with the platform, such as cookies and similar technologies.

6. How We Use Your Information

We use your personal data to provide, manage, and improve our services. The legal basis for processing your data includes contract performance, consent, legitimate interests, and legal obligations. Specifically, we use your information for:

  • Service Provision: To recognize and authenticate users, provide personalized experiences, and connect you with mental health coaches when applicable.
  • Service Improvement: To analyze and enhance the quality of services, including monitoring user engagement and satisfaction.
  • Communication: To provide updates, respond to inquiries, and share information about new features.
  • Research and Development: To conduct research for improving mental health tools, ensuring anonymization of data whenever possible.
  • Data Security: To protect users from fraud, maintain the integrity of our services, and improve platform security.
  • Emergency Situations: To notify the relevant authorities or institutions if we detect signs of imminent harm or emergencies during your interactions.

7. Data Sharing

Harmonea may share your data with trusted third parties, including:

  • Service Providers: Third parties who provide hosting, analytics, payment processing, and other support services.
  • Institutional Partners: Organizations that provide access to Harmonea through partnerships (e.g., employers or educational institutions).
  • Healthcare Partners: Third-party clinical partners to support wellness efforts, ensuring that shared data is anonymized where applicable.
  • Legal Compliance: If legally required, we will share data with authorities or regulatory bodies.

8. User Rights

You have several rights regarding your personal data, including:

  • Access: The right to access the personal data we hold about you.
  • Correction: The right to request corrections to any incomplete or inaccurate information.
  • Deletion: The right to request deletion of your data, subject to specific exceptions.
  • Restriction: The right to request restriction of data processing in specific cases.
  • Objection: The right to object to the processing of your data, especially for marketing purposes.
  • Withdraw Consent: The right to withdraw consent for data processing at any time.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or regulatory requirements. You can choose to delete your conversation data at any time by selecting the "Delete my account" option within the app settings.

10. Data Security

We take appropriate measures to secure your data and prevent unauthorized access or misuse. Measures include:

  • Encryption: Using encryption for data in transit and at rest.
  • Access Control: Restricting data access to authorized personnel only.
  • Training: Training our staff on data protection policies.

Although we take appropriate steps to secure your data, no system is completely secure. You can help protect your data by securing your device and not sharing your account details.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to understand how users interact with our platform and improve our services. You can manage cookie preferences through your browser settings, but disabling cookies may impact some features of our app.

12. Children's Privacy

Harmonea is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16 without verifiable parental consent. If we become aware of such data collection, we will delete the information immediately.

13. Business Transfers

In the event of a merger, acquisition, or sale of Harmonea, user data may be transferred as part of the transaction. We will notify users of such changes and provide an opportunity to opt out if desired.

14. Third-Party Services and Links

Our platform may contain links to third-party services. Harmonea is not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

15. International Data Transfers

Some of our service providers may be located outside of your country. We ensure that any data transferred internationally is protected under agreements that adhere to applicable data protection regulations.

16. Your Data Protection Rights

If you wish to exercise your rights, please contact us using the details below. We do not charge a fee for processing your requests unless they are excessive. We aim to respond to all requests within one month.

If you believe your data protection rights have been violated, you may file a complaint with the appropriate data protection authority.

17. Changes to This Privacy Policy

Harmonea may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be available here, and we encourage you to review it regularly. Continued use of our platform constitutes acceptance of any changes.

18. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: contact@harmonea.io

Thank you for trusting Harmonea with your mental well-being. We are dedicated to ensuring your privacy and safety.